We met Chris Hong, a Project Engineer at Andersen Construction, two years ago when he was working on a residential site in Washington State. That’s where he first used Bridgit’s task management tool, changing the way he managed the punch list process.
Today, Hong is on a new project—a hospital expansion near Seattle, where they just started logging deficiencies with our app. We caught up with him to ask why he’s using Bridgit Closeout again, and how it’s going to help on his current site.
Before using Bridgit Closeout, how did you manage your site lists?
Usually what we did was update the Excel spreadsheets, and send those out daily to all the subs. It was extremely typical back then. But now, with Bridgit Closeout, all our items are centralized on one platform, and automatically sent to subcontractors. Automatically distributing the list takes care of a lot of issues on our end.
Did it save you time?
Probably about an hour or two a day.
And now you’re working on a hospital expansion. Tell us about that project.
We’re doing a two-story expansion on an existing hospital. When we’re done the hospital will have 39 new patient beds, 21 medical surgical rooms, six labour and delivery rooms, and a pharmacy. In all, the expansion will be 60,000 square feet.
What are your biggest challenges with this current project?
I guess the biggest challenge right now is just coordinating all the work, and delivering a product on schedule. Here’s the throw for Bridgit: it helps us by organizing all the closeout items—all the punch list items—into one program. And it helps me and the other Project Engineers assess the space quickly.
Is that why you wanted to use Bridgit Closeout for this project?
It’s just that the alternative is very dark. The Excel process is a pain, and it’s really time-consuming to organize and keep track of. I’m really happy that we have Bridgit Closeout on board, because it gives us time to do other things with our job.
What’s your favourite Bridgit Closeout feature?
I found a couple new ones since using Bridgit Closeout on the residential site. Something that’s really helped this time around is the field-locking feature. For example, you walk into one of the rooms and then lock in the due date for all the items you’re going to create there. It really speeds things up when you’re entering new items.
The other feature was the autofill option for titles. As soon as you start typing, the app suggests a list of item titles you’ve already used. That way we can just select one from the list, because a lot of our deficiencies are repetitive from room to room. Once you have one room done, those features make the rest of them easy—it’s just a matter of pushing some buttons.