Midnorthern Appliance saved ten hours a week, while outfitting Toronto’s new upscale condos with brand new appliances in the heart of downtown.
With so many new construction software solutions on the market, many subcontractors may find themselves working on a project where they’re required to use a new technology.
So let’s just call it how it is – learning a new process, much less a new tool on top of the mountain of work that’s piling up can be a pain.
On the other hand, it can end up being a positive experience.
Fortunately, this was the case for Jordan Davidson, who’s responsible for making sure new buildings are outfitted with the right appliances.
220 units and 1 man for the job
As he was finishing up university, Jordan Davidson started his career as a commercial installer for newly built condominiums. He remembers installing floors and floors of appliances before new homeowners moved in, but realized early on that he wanted to do more. After speaking to some of his superiors, he decided it was time to take the knowledge he had gained to the next level.
He is now the appliance project coordinator for Midnorthern Appliance, a commercial sales division of The Brick. Davidson’s current role involves a little bit of everything from coordinating deliveries, to handling account management across different sites and builders.
A major project Midnorthern Appliance was recently responsible for outfitting was a condominium development called Core Condos, by CentreCourt Developments. This new upscale building, located in the heart of downtown Toronto, required appliances for 220 units.
Davidson was responsible for not only outfitting the condo project with the appropriate products, but addressing any associated damages or problems. No matter the job, as the point man for all things appliance related, it was on him to make sure items are either replaced or the right technicians are assigned to the job.
Playing the chasing game
In his experience, a lot of jobsites mostly use email for managing their deficiencies which takes a lot of time. “Time is money,” says Davidson. “So if I can limit the amount of time between when a deficiency is recognized to when I learn about it, that’s huge.” Even once he learns about a deficiency, however, there’s normally no picture provided. “We require pictures before we can do anything,’ explains Davidson. “I end up having to chase people around on the site to get pictures, and I often have other questions. I need to know what each trade specializes in before I can assign the right person to the issue that needs fixing.”
Luckily, working on the Core Condo project was a different story.
For any deficiencies that needed to be addressed across the jobsite, everyone used Bridgit Closeout for tracking and communicating with all the trades involved, including Davidson.
“I was able to pull up the unit to see all of the logged issues in Bridgit Closeout, and then better decide which route I needed to take in fixing the deficiencies.”
Saving 10 hours a week with Bridgit Closeout
With many of Davidson’s other jobsites, meeting closing deadlines can be a challenge. “Homeowners need to take control of their unit at a certain point, but they could still have a problem with some of their appliances,” he explains. This is often the results of missing information. For example, if the wrong technician is sent to fix an appliance issue or a product isn’t ordered in time, it’s because Davidson’s team was either sent the wrong information or were not notified in time. “In that regard, Closeout makes the biggest difference compared to my other sites. All the information I needed was provided to me instantly. Everything was so quick, and so easy.”
In terms of man-hours for this project, Davidson ended up saving around 10 hours a week. “I definitely look forward to dealing with sites that use software like Bridgit Closeout to manage the punch list process,” he says. “I know it will be less of a headache and much more straightforward, and just easier for me to get things done on the site. This makes my life ten times easier.”
Are there areas on your jobsite where you could use an automated punch list process to improve productivity? Download this free checklist to figure out where the gaps are, and what matters most to the success of your business.