What’s the biggest roadblock for getting buy-in from construction superintendents?
According to Andrew Sills, a project manager for Hodges & Hicks General Contractors, there are two major barriers: cost and complexity.
A 56, 000 square foot 11-million-dollar project, and another 24, 000 square foot 6.5-million-dollar project, located in Atlanta, Georgia, were two of Sills most recent projects he used a punch list app for. His team just completed one of them a few months ago, and the other is estimated to be done in about a month and a half.
When choosing new software for these projects, Sills had those roadblocks in mind. He chose Bridgit because of its affordable price tag, and time-saving potential. “Most of the time, it’s super costly to use new technology, but I would say Bridgit Tasks was one of the first software solutions I’ve found that isn’t too expensive. And it can save you hours upon hours. We cut the hours we put into the punch list process by 70% from what we were doing before.”
The punch list process Sills’ team had to deal with in the past was less than ideal. “We walked around with a laptop and cart, while putting green stickers on the wall to record deficiencies,” he says. By the time it was all said and done, they had a list of 300 items that they needed to organize in an Excel file before it could be send out. Unsurprisingly, “all of that was a long and tedious process that nobody ever enjoyed doing. Now we use Bridgit Tasks, and the superintendents love it.”
Superintendents love the simplicity
The superintendents that worked with Sills on these two projects appreciated using a punch list app that was easy to learn and simple to use. “[They] loved it, just because it’s easier for them. It holds everybody accountable. No one gets away with skipping any of their items, because everything is well-documented. It helped us get everything done quicker and more efficiently.”
For Sills, getting buy-in was easy – he just showed them the platform. “I downloaded the app, sat our superintendent down and showed him how to use it. I took a picture, circled something on it, clicked the room number we were sitting in, assigned a subcontractor, and created the [punch list] item,” explains Sills.
His superintendent’s reaction? “Wow, that’s super easy,” recalls Sills. At that point, Sills went on to show him the automated subcontractor communication and reporting features. “That part’s even better. You receive an alert when something has been marked complete. You can then go check it on your own time, and either approve it as complete or reject it. If you reject [the punch list] item, it shoots it back to the subcontractor – everything is automated.”
Tasks is a time-saver
If you can clearly highlight the benefits of learning a new a software solution, by showing your site team how simple it is to use – they will appreciate it. For example, it was easy for Sills to show his superintendent the benefits of automating subcontractor communication. “You don’t have to have the arguments. You don’t have to walk the job with every subcontractor, 10 times a day. It’s on your own schedule, and Bridgit Tasks doesn’t allow anybody to forget anything because it’s all automated and online.”
“I’m probably saving at least 20 hours or more of our time and our superintendent’s time. People aren’t walking around with folded up punch lists where they have 300 items, but only 10 of them are theirs,” says Sills.
Lauren Lake is the COO and co-founder at Bridgit. She holds a degree in Civil Structural Engineering and is well-versed in construction workforce management and resource planning processes. Lauren has been named to the Forbes Manufacturing & Industry 30 Under 30 and Best Of Canada Forbes Under 30 Innovators lists. Lauren has presented at industry events and conferences, including BuiltWorlds, Canadian Construction Association, Procore Groundbreak, and more. Follow Lauren on LinkedIn and Instagram.
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