The challenge
A legacy builder faces growing demand
Gilbane Building Company’s roots stretch back to 1873, and the company has since grown into one of the world’s largest general contractors. Gilbane has recently expanded into new markets—particularly advanced manufacturing and data centers—that require specialized expertise and strategic workforce allocation. But sustaining growth across the globe brought another challenge: the company lacked real-time, region-specific visibility into its workforce.
Operations Manager Scott Bindel and his Cleveland team faced a problem that’s familiar to many construction firms: fragmented data, reactive staffing, and an inability to see gaps before they became problems. Roles required for emerging sectors couldn’t be effectively matched to available talent across regions, making resource sharing between offices nearly impossible.
This created a challenging dynamic: pursuits were being evaluated without complete confidence that the right teams could be delivered.
The solution
A strategic rollout of strategic workforce planning
Gilbane began with a Bridgit pilot program in its Midwest and West divisions, and the response was overwhelmingly positive. This success led to a company-wide rollout in 2024 with a clear 12-month roadmap.
Part of what made the implementation successful was Bridgit’s integration with Gilbane’s existing tech stack—specifically CMiC, Unanet, and Procore. These integrations helped Bridgit become a source of truth that the whole company could rely upon. Hands-on workshops ensured consistent workforce processes across all regions and divisions.
The impact
Doubling down on workforce data
The value Bridgit brought to Gilbane was immediate in terms of unlocking collaboration, reliable workforce data, and better decision-making. For Scott Bindel and the Operations team, Bridgit fundamentally changed how Gilbane approached growth, making it “more quantifiable and more confident.” The platform was able to help the company grow responsibly with a full understanding of the resources they had and would need going forward. Resource sharing became a reality, with clear communication about where people were needed and when.
One standout feature was Bridgit’s ability to surface team members with the exact experience or skills needed for upcoming projects. This experience tracking helped the team avoid missed opportunities, bid projects more effectively, and gave leaders unprecedented visibility into the experience of each team member.
Bridgit also helped Gilbane eliminate surprises by surfacing staffing needs more than a year in the future. When assembling teams, the platform helped identify better staffing options—not just grabbing whoever was available next.
Looking ahead
Growing with confidence
As Gilbane continues expanding into new markets and geographies, they’re now doing so with complete visibility into their workforce. The data, resource sharing, and collaboration provided by Bridgit has equipped Gilbane to continue to win.
