“The biggest benefit? I would say I got my weekends back.”

Jeremy Moe, Operations Manager, The Boldt Company

The Company

A leader in construction, embracing innovation

Established in 1889, The Boldt Company has become a prominent construction firm in the United States, renowned for its innovative and high-quality projects. With a commitment to constant progress and embracing state-of-the-art technologies, Boldt continually seeks opportunities to improve its operations and provide exceptional value to clients.

By adopting Bridgit Bench, Boldt has enhanced its workforce planning process, simplifying operations, improving collaboration between various functions and locations in the company, and making well-informed, strategic decisions.

Jeremy Moe, an Operations Manager, and Andy Sparapani, a Project Technology leader at Boldt, sat down with us to discuss the benefits they have experienced with Bridgit Bench.

The Challenge

Overcoming inefficiencies in workforce planning

With no centralized platform to plan their people, the team at Boldt had to rely on a series of spreadsheets for workforce planning. Moe discussed the challenges of trying to create an efficient process with inefficient tools:

“The spreadsheet was our biggest problem. We had multiple tabs we were maintaining within a single spreadsheet. We had a field team tab and an office team tab. It was a pain to maintain because, of course, nothing’s linked. It didn’t have any real-time connections. You must remember to update something in multiple locations when something changes. It just turned into a much longer activity than it should have been.” 

Because of the time-consuming spreadsheet maintenance, Moe found himself dedicating some of his personal time to preparing for the week ahead.

“I never really felt like I had the time to keep up with the resource management during my day job. To be honest, it was a Saturday when I used to try to hammer through all of our resource planning.”

A change needed to be made to their workforce planning process. 

The Solution

Transitioning to a data-driven, proactive approach

To leave their reactive, spreadsheet-driven process behind, Boldt began a trial run of Bridgit Bench with three of their offices volunteering to test it. Moe’s operating group was one of the volunteers and quickly realized the platform’s power and how it could help them move to an easier, data-driven, proactive process.

Upon getting into Bridgit Bench, Moe was quick to point out how easy it was to use and keep updated:

“One of the first things I noticed was that the editing and the maintenance were much easier. Once we had information entered into the system, it was much less effort to update anything.”

Along with the ease of use, the tool proved to be extremely flexible for Moe and Boldt’s style of planning: 

“The different views we could turn on in Bench allow us to look in from the people or project list view. There are endless ways to filter the information so that we can see it how we want to.”

Being able to allocate your people, build project teams, and make updates from anywhere in the tool makes it easy to customize workflows and streamline the workforce planning process to how you view information and make decisions.

Since updating roles and projects is now easy for the team at Boldt, the benefits of Bridgit Bench have evolved over time. Originally, it was just about having an easier way to do workforce planning.  Now, though, the benefits have allowed Boldt to be more strategic as a business in general. 

“With Bridgit Bench, our meetings are less about getting the information into the system and more about strategy, which has been fantastic. We strategize how to fill vacant roles on a project or where there might be pockets in our business where someone isn’t fully utilized. We can grab onto them and avoid hiring another person since we can see that someone can take on more work.”

Jeremy Moe, Operations Manager, The Boldt Company

The Impact

Realizing cross-functional, strategic collaboration

Bridgit Bench allows the Boldt team to collaborate on multiple fronts. By getting more people into the system and engaging them in the workforce planning process, the team at Boldt can enable more productive conversations about their people planning across the entire organization. Moe tells us:

“Initially, it felt like it was mostly on me, but it’s very easy to bring somebody in and have them utilize the system. I can take a step back and have several key individuals in our group do some of the system’s data entry editing and maintenance as we hear about new information that comes through on projects. I’ve been excited that I can take a step back and not have to be in the day-to-day management of Bench and watch the rest of the team take it on pretty easily.”

Collaboration on data entry and editing isn’t where it stops; Boldt has found cross-functional value in Bridgit Bench, allowing for more strategic conversations with their Business Development and HR teams. Sparapani tells us:

“HR and Business Development both have access to Bench, and they can see the staffing changes as well as trends, and it leads to a conversation around business development and available resources and how that affects speeding up and slowing down in certain areas. HR can see the number of needed roles climbing and the number of available people not matching that and initiate the conversation [around recruiting]. It creates a proactive engagement instead of a reactive one on hiring, which is more burdensome and expensive.”

Furthermore, since the entire enterprise is using Bridgit Bench, they’re able to share resources effectively across locations:

“The power behind the tool [allows us to] look across our business to see if there are resources available in other parts of the country that we can bring in to help a different group that might be short on resources.”

Working with Bridgit

Smooth implementation and continued support

When implementing new software, especially in a business as complex as construction, change management can be difficult and time-consuming, leading to frustration and ultimately limited value from the software. Both Moe and Sparapani praised Bridgit’s implementation process and the support they received from their Account Manager, Nathalie Todi.

Moe told us about his experience with the Bridgit team:

“As far as the change management goes, I don’t feel like there was much of a struggle. The Bench support team that helped us launch was great because the initial setup took some manual entry to get everybody into the system before our HR information was linked. Nathalie and the Bench team were great. We gave them all of our information, and they plugged it in to ensure we could build it. Then, we just started using it as much as we could.”

Sparapani talked to us about his experience working with other software providers and how working with Bridgit was a breeze in comparison:

“Customer success has been key in the role and value of the tool. With other technologies we’ve deployed, we’ve experienced the product side evaporating after implementation is done. The constant touchpoint and engagement with our teams [from Bridgit] is as important, if not more important, than the tool itself. The human element is present, and that’s been apparent throughout the entire process. They’ve been able to get teams deployed and engaged quickly.”

“There are also simple things, like Nathalie sitting in on the planning meetings, engaging with us as an observer or consultant. It helps the team feel more comfortable with a new tool to know they’re well supported. It makes it feel more like a simple step forward than a leap forward.”

Even with all these great benefits, the true music to our ears came from Moe when he told us this:

“The biggest benefit? I would say I got my weekends back.”