What is mobile workforce management?

What is mobile workforce management?

Mobile workforce management is the practice of coordinating remote workers. The construction industry requires a specialized set of skills and software. Keep reading to learn more about mobile workforce management software and strategies for the construction industry.

What is mobile workforce management in construction?

As mentioned earlier, mobile workforce management entails coordinating workers who fulfill their duties remotely. This has been an essential part of doing business in the construction industry since long before the COVID-19 pandemic; workers have always been spread out across multiple job sites. What’s changed, in many cases, is that remote workers now include office staff that also need to be coordinated using a mobile workforce management strategy.

There are several goals associated with mobile workforce management, including:

  • ensuring workers remain productive and accountable for their output even without in-person supervision
  • keeping workers safe (which, in the modern age, includes tracking not only standard construction safety compliance but also adherence to COVID-19 precautions)
  • maintaining information and resources so they remain accessible and up-to-date for everyone who needs them (which is easier said than done)

The benefits of having a mobile workforce management strategy

Mobile workforce management solutions can be costly. In this next section, let’s explore why savvy construction professionals view these costs as a worthwhile investment.

  • Improved project outcomes
  • Increased accountability
  • More efficient data management
  • More confident management decisions
  • Increased stakeholder engagement
  • More future-proof processes

Improved project outcomes

Put simply, mobile workforce management applications and strategies lead to better construction project outcomes. Work is more likely to be completed on time and within budget when these strategies are in place, which results in very clear benefits for companies that make these investments.

Increased accountability

Mobile workforce management software makes tracking data related to your team’s productivity easy. This makes it easier to see who’s performing in line with expectations and who’s falling behind.

This isn’t strictly about punishing underperforming employees, mind you. Workers underperform for various reasons, including having inadequate resources at their disposal. Good mobile workforce managers use productivity data to inform their resource allocation decisions and ensure everyone has the opportunity to succeed.

More efficient data management

Handling large amounts of digital data is an unavoidable part of construction work. This can be tedious without dedicated mobile workforce management software. Companies without these solutions typically have to email documents, ensure everyone can access the most up-to-date information, etc. With dedicated software, everyone can be kept in the loop via centralized, cloud-based software that serves as a single source of truth.

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More confident management decisions

Mobile workforce management software places mountains of data at any construction management team’s fingertips, helping them make confident decisions backed by data. This is crucial given construction’s logistical challenges; once decisions are made, changing course can be very expensive. Consequently, getting things right the first time is extremely valuable.

Increased stakeholder engagement

Projects tend to run more smoothly when stakeholders feel engaged in key decision-making processes. Mobile workforce management solutions give everyone the tools and information to participate in discussions and raise concerns at the right time.

Without a good mobile workforce management system, stakeholders may not have an opportunity to raise concerns until they are already threatening project outcomes, which is less than ideal.

More future-proof processes

Mobile workforce scheduling software and applications leave construction companies better prepared for the industry’s future. The ability to work remotely has become a key consideration for employees who aren’t required to be physically present (i.e., many construction managers). Even in companies where this isn’t expected to continue beyond the COVID-19 pandemic, flexibility with remote work will help contractors appeal to the next generation of construction professionals.

Important features of mobile workforce management software

Next, let’s discuss the important mobile workforce management software features that make unlocking those benefits easier.

Workforce scheduling

Scheduling is among the most foundational mobile workforce management concerns. Software facilitates this by letting construction managers coordinate workers using industry-standard strategies such as Gantt charts.

Remote resource management

The best mobile workforce management software in the cloud lets professionals conduct planning sessions from anywhere. This became increasingly important in 2020 when remote work became the norm for on-site construction professionals and management personnel who traditionally worked in offices.


Data isn’t very useful unless you can access it at the click of a button. Good mobile workforce management applications facilitate this, letting professionals generate reports that can be easily shared with stakeholders inside and outside of the organization.

Database management

The typical construction company has numerous important entities (projects, personnel, equipment, etc) with associated information that needs to be tracked. Good mobile workforce management software enables this by letting construction professionals create and maintain databases that keep information organized.

Labor forecasting

No construction company’s labor needs stay the same forever. They ebb and flow with the market, which makes forecasting important. Mobile workforce management solutions account for this by providing predictive analytics tools and capabilities.

Integration with other tools

No matter how robust a mobile workforce management tool is, it likely won’t comprise the entirety of your software suite. Rather, it will most likely need to integrate with other systems via an application programming interface (API), pre-built integration, or some combination. Poor integration capabilities can severely impact your workflow and lead to negative project outcomes.

Bridgit Bench is the leading mobile workforce management application

Bridgit Bench is among North America’s most popular mobile workforce management tools. It offers all of the key functionality we’ve discussed in this article and integrates out of the box with a variety of tools, including:

Learn more about Bridgit Bench and its features or book a free demo of Bridgit Bench. You can also read customer stories featuring our satisfied customers.

Mobile Workforce Management FAQ

What is a mobile workforce management system?

A mobile workforce management (MWM) system is specialized software designed to coordinate remote employees, such as those in construction. It manages mobile devices and applications to streamline scheduling, resource management, and real-time data tracking, enhancing productivity and decision-making across multiple job sites.

What unique challenges does the construction industry face for mobile workforce management?

Mobile workforce management in construction faces unique hurdles such as coordinating tasks across multiple, often remote, job sites and handling the physical aspects of construction work that other industries do not encounter. Additionally, the construction industry must manage a diverse range of roles from field workers to engineers and managers, all requiring different access and communication needs.

How are security concerns, like handling sensitive data, handled by mobile workforce management software? 

Security is a cornerstone of mobile workforce management software, especially in the construction industry where project data is both sensitive and valuable. These software systems typically employ robust encryption methods, secure data storage solutions, and strict access controls to ensure that only authorized personnel can view or alter data. This keeps project details confidential and safeguards against data breaches.

What is an example of a mobile workforce?

An example of a mobile workforce in the construction industry includes field workers, engineers, and project managers who are spread across various job sites and may not operate from a traditional office setting. These team members use mobile devices and cloud-based mobile workforce management software to stay connected and coordinated, ensuring that they can communicate in real time, access up-to-date project data, and adhere to project timelines and safety regulations effectively from remote locations.

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Solid mobile workforce management processes are an increasingly important part of working in the construction industry. We hope this guide has helped you understand what mobile workforce management is and the benefits of these solutions.

For more articles on the topic of construction management, visit our blog.

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Brandon-Richard Austin

Brandon-Richard Austin is a writer and content strategist focused on the construction sector. He’s passionate about educating readers on construction management techniques and best practices.